Sub-Processor List

Latest Updated: July 9, 2026

Unstructured Sub-Processor List

Unstructured uses the following third party Sub-processors below to process personal data on behalf of certain Unstructured customers as authorized by Unstructured's agreements with those customers.

SaaS

Sub-Processor	Data Processing Location	Activity	URL
Amazon Web Services, Inc	United States	Cloud infrastructure & AI/ML services (including Amazon Bedrock)	https://aws.amazon.com/compliance/sub-processors
Anthropic, Inc.	United States	Data enrichments & embedding provider	https://trust.anthropic.com/subprocessors
Devenue, Inc. (d/b/a Reo.Dev)	United States	User behavior analytics	https://www.reo.dev/privacy-policy
Elastic N.V.	United States	Log management & technical support services	External: https://www.elastic.co/agreements/external_subprocessors Internal: https://www.elastic.co/agreements/internal_subprocessors
Fivetran, Inc.	United States	Data integration & ETL	https://fivetran.com/docs/security/subprocessors
Functional Software, Inc. (d/b/a Sentry)	United States	Error monitoring & application performance	https://sentry.io/legal/subprocessors/
Google LLC (Vertex AI, Workspace)	United States	Data enrichments & embedding provider; Business productivity	Vertex AI: https://cloud.google.com/terms/subprocessors Workspace: https://workspace.google.com/intl/en/terms/subprocessors.html
Hex	United States	Business Intelligence and Data Analytics	https://learn.hex.tech/docs/legal/subprocessors
Honeycomb	United States	Observability Services	https://www.honeycomb.io/subprocessors
HubSpot, Inc.	United States	CRM, customer support & marketing communications	https://legal.hubspot.com/sub-processors-page
Microsoft Corporation (Azure)	United States	Cloud infrastructure	https://servicetrust.microsoft.com/DocumentPage/3a94127b-730e-42aa-a76d-40c97246da91
MongoDB, Inc. (Voyage AI)	United States	Data enrichments & embedding provider	https://www.mongodb.com/products/platform/trust/subprocessors
Neon	United States	Hosted Data Storage	https://neon.com/subprocessors
OpenAI, LLC	United States	Data enrichments & embedding provider	https://openai.com/policies/sub-processor-list/
Phase Two, Inc.	United States	Authentication services	https://trust.phasetwo.io/subprocessors
Snowflake Inc.	United States	Business intelligence & data warehousing	https://www.snowflake.com/legal/snowflake-sub-processors/
Statsig, Inc.	United States	Feature flags & user analytics	https://www.statsig.com/legal/subprocessors/
Stripe, LLC (Metronome)	United States	Payment processing & subscription management	https://stripe.com/legal/service-providers
Svix, Inc.	United States	Webhook delivery services	https://www.svix.com/legal/subprocessors/
Together Computer, Inc.	United States	Embedding provider	Request List
Twilio, Inc. (SendGrid)	United States	Email delivery services	https://www.twilio.com/en-us/legal/sub-processors
Pylon	United States	B2B customer support platform	https://www.usepylon.com/subprocessors

Dedicated Instance

Sub-Processor	Data Processing Location	Activity	URL
Amazon Web Services, Inc.	United States	Cloud infrastructure	https://aws.amazon.com/compliance/sub-processors
Elastic N.V.	United States	Log management & technical support services	External: https://www.elastic.co/agreements/external_subprocessors Internal: https://www.elastic.co/agreements/internal_subprocessors
Fivetran, Inc.	United States	Data integration & ETL	https://fivetran.com/docs/security/subprocessors
Functional Software, Inc. (d/b/a Sentry)	United States	Error monitoring & application performance	https://sentry.io/legal/subprocessors/
Google LLC (Workspace)	United States	Business productivity	https://workspace.google.com/intl/en/terms/subprocessors.html
Hex	United States	Business Intelligence and Data Analytics	https://learn.hex.tech/docs/legal/subprocessors
Honeycomb	United States	Observability Services	https://www.honeycomb.io/subprocessors
HubSpot, Inc.	United States	CRM, customer support & marketing communications	https://legal.hubspot.com/sub-processors-page
Microsoft Corporation (Azure)	United States	Cloud infrastructure	https://servicetrust.microsoft.com/DocumentPage/3a94127b-730e-42aa-a76d-40c97246da91
Snowflake Inc.	United States	Business intelligence & data warehousing	https://www.snowflake.com/legal/snowflake-sub-processors/
Statsig, Inc.	United States	Feature flags & user analytics	https://www.statsig.com/legal/subprocessors/
Svix, Inc.	United States	Webhook delivery services	https://www.svix.com/legal/subprocessors/
Twilio, Inc. (SendGrid)	United States	Email delivery services	https://www.twilio.com/en-us/legal/sub-processors
Pylon	United States	B2B customer support platform	https://www.usepylon.com/subprocessors

In-VPC

Sub-Processor	Data Processing Location	Activity	URL
Google LLC (Workspace)	United States	Business productivity	https://workspace.google.com/intl/en/terms/subprocessors.html
HubSpot, Inc.	United States	CRM, customer support & marketing communications	https://legal.hubspot.com/sub-processors-page
Svix, Inc.	United States	Webhook delivery services (local / on-prem version)	https://www.svix.com/legal/subprocessors/
Pylon	United States	B2B customer support platform	https://www.usepylon.com/subprocessors

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